Technical Support Request

Need help with one of our products? Our technical team is here to assist. Fill out the form below with details about your issue and we'll get back to you as soon as possible.

Contact Information

Your Name*

Company Name*

Email Address*

Phone Number*

Issue Details

Issue Priority*

Issue Category*

Product Information

Product Name/Code*

Batch Number

Purchase Order Number

Purchase Date

Application Details

Substrate/Surface Type

Application Method

Application Temperature

Humidity Level

Detailed Description

Describe the Issue*

Expected vs Actual Result

Previous Support

Previous Ticket/Case Number

CoatNex Technical Contact

Supporting Documentation

Attach Photos or Documents

Preferred Response Method
EmailPhone CallOn-site Visit

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Fast Response

Critical issues resolved within 4 hours, standard requests within 24 hours.

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Expert Assistance

Our technical team has deep expertise in all product applications.

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Emergency Support

24/7 emergency hotline for critical production issues.